You're surfing the web and all of a sudden, you get a pop-up message "claiming" to have discovered a severe virus or some other urgent message. What should you do? Equally important, what should you NOT do! Read this blog to find out...

Tuesday, January 26, 2010

What To Do If You Get a Fake Pop-up Alert

Important Note: The following information is very important.  It is advisable to come back and read this on a regular basis to help serve as a reminder for you.  It contains critical and specific steps to take should you receive a fake virus/spyware pop-up alert (or any variation of fake pop-up messages) when you are surfing the internet.  There is a wrong way and a right way to handle these pop-up's, and it's not necessarily intuitive what you should do! 



Overview

While surfing the net, if you should suddenly receive a pop-up window “claiming” that ‘You have a severe virus and need to download some software’, or, ‘Your computer needs to install anti-virus software, install this program, it’s free’.  STOP!  Read below before you do anything.


These pop-ups are carefully crafted to look and sound authentic, but they are fraudulent.  These pop-ups take advantage of social engineering techniques, your busy schedule and incredulousness concerning this type of security threat. 



What to do and What NOT to do...

What to do:
Shutdown you computer immediately.  Reboot it and run a full virus scan!

What NOT to do:
Do NOT click the X on the pop-up window to close it.  And, of course, don't click anything inside the box either.  If you click the X to close the box, it will close the pop-up, HOWEVER it will also transparently download a virus onto your computer - all without your knowledge!

Notes:

There are many variations of this bait (like pop-up's that claim to clean your registry), so you need to apply the same technigue above to any of these fake pop-up boxes.  The con-artists and criminals are always tweaking these messages in order to fake you out - so much so, these pop-ups have a security term of there own: Scareware.

If you are in an Administrator account and click any part of the pop-up, even the X (as discussed above) you will wreak havoc on your computer!  Although you can still get infected from a limited account, a privileged account (such as an Administrator account) will give the keys of your entire operating system over to this virus!

Microsoft has written about this problem [please read this]:          http://www.microsoft.com/security/antivirus/rogue.aspx


Some Examples of
Fake Anti-virus Pop-ups






Microsoft has written about this problem [please read this]: http://www.microsoft.com/security/antivirus/rogue.aspx


Conclusion

If you should receive one of these fake pop-ups
(you can usually tell because they pop up instantaneously while
surfing the internet), then you should shutdown you computer immediately and then reboot it and run a full scan of your anti-virus software!
 

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